You can book through our online contact form, call us directly at (615) 497-0966, or text us at the same number. We recommend booking at least 24 hours in advance for guaranteed availability, though we often accommodate same-day requests based on our schedule.

We primarily serve Nashville and the greater Davidson County area, including Nashville International Airport (BNA). We also provide service to surrounding counties and cities within reasonable distance. Contact us for destinations outside our standard service area.

Pricing varies based on distance, duration, and service type. Airport transfers typically start at a flat rate, while hourly service has a 3-hour minimum. We provide transparent quotes upfront with no hidden fees. Contact us for a personalized quote based on your specific needs.

We understand plans change. Cancellations made 24 hours or more before your scheduled pickup receive a full refund. Cancellations within 24 hours may incur a cancellation fee. We work with our clients to reschedule whenever possible.

Privacy is our top priority. All chauffeurs sign strict confidentiality agreements. Our vehicles feature privacy-tinted windows, and our drivers are trained to provide professional, discreet service. We never share client information or trip details with anyone. What happens in our vehicles, stays in our vehicles.

We accept all major credit cards, debit cards, and can set up corporate billing accounts for businesses requiring regular service. Payment is typically processed after service is rendered, with invoices sent via email. Gratuity is appreciated but never required.

The Black Ford Expedition MAX comfortably seats up to 7 passengers with generous cargo space for luggage. All seats feature premium leather upholstery, and the third row can be folded down if you need additional storage space for bags or equipment.

We monitor all flight arrivals in real-time. If your flight is delayed, we automatically adjust your pickup time at no additional charge. Your chauffeur will be there when you land, regardless of delays. We also offer complimentary wait time for airport pickups to ensure you never feel rushed.

Absolutely. All our chauffeurs hold valid Tennessee commercial driver's licenses, undergo comprehensive background checks, and complete professional training programs. Our vehicles are fully insured with commercial liability coverage, and we maintain the highest safety standards in the industry.

Yes! Multiple stops are available for all service types. For point-to-point transfers, additional stops may incur extra charges. For hourly service, you can make unlimited stops within the Nashville area during your booked time. Just let us know your itinerary when booking.